Santa-Claus.com is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We DO NOT pass on, sell or rent your details to any third party.


When you order at Santa-Claus.com, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfil your orders and to notify you of your order status. Please note, your credit card details are not stored on any server, but are merely passed through industry standard encryption processes.

We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.

When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.

We may also use the information we collect to occasionally notify you about important functionality changes to Santa-Claus.com, new services and special offers we think you'll find of interest. If you would rather not receive this information, please send an e-mail to noinfo.santa.claus@santa-claus.com and you will be removed from any future mail-outs.


When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. We DO NOT store credit/debit card information. Furthermore, as required by the US privacy laws and UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.


"Cookies" are small pieces of information, delivered in a tiny text file, that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as Santa's Wish List and to store items in My Christmas Stocking (your shopping basket) between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in My Christmas Stocking and purchasing them. It simply means you will need to re-enter your details on return visits.


Absolutely not. Santa-Claus.com does not sell or rent your personal information to others.


By using our Web site, you consent to the collection and use of this information by Santa-Claus.com.